Feedback procedure

The practice has procedures in place should you wish to compliment us or make a complaint to us directly. You can do this by contacting the Practice Manager on 0115 982 3913 or by emailing

Private patients can contact the Dental Complaints Service on 08456 120540 or email



What we do

Improving patient experience and outcomes is at the heart of our move into practice-based research. We aim to assess current practice in implant dentistry and other aspects of our service in order to study patient satisfaction and long term outcomes. These findings will help us understand the level of care we provide, identify areas for improvement, and maintain a high standard of service for you.

Current studies

  • Anterior implant aesthetics study
  • Implant survival rates
  • Outcomes of sinus grafting surgery for implants
  • Long term maintenance of dental implants

Get Involved

We include a patient information sheet about our research in communications with you. This includes the option for you to consent for your (anonymised) data to be stored and used in future studies. Your clinician will discuss this form with you and answer any questions you may have before you decide whether or not to give us consent to use your data. This will not involve changes to your care or treatment but may ask for your views on treatment results.

We welcome input and feedback from our patients – if you would like to know more about our research just let our staff know next time you are in, or contact us on

Data Protection

In order to comply with General Data Protection Regulations, from May 2018 our Patient Information Sheet will be accompanied by a research transparency statement. For the full version of the Study Consent Documents including Patient Information Sheet, Research Consent Form and the research transparency statement, please see here.

For Researchers

The Campbell Clinic aims to create a research culture and environment which can produce high quality practice-based research, with the aim of informing treatment and affecting patient outcomes. This vision will also set the scene for a UK move towards practice-based research, by establishing pathways for support and guidance in the field of private dentistry research.

We aim to publish and present work nationally and internally, and develop collaborative research both within the UK and in Europe.

Contact us on if you would like to discuss this further.